| GMD | Text |
| Language | Eng |
| Classification | 658.562 R633 1996 |
| Publisher | International Business Press, Binghamton, NY, c1996 |
| Subject | Total quality management.Total quality management--Study and teaching.Executives--Training of. |
| Description | ix, 117 p. : ill. ; 23 cm. |
| ISBN | 9781560249962 |