| GMD | Text |
| Language | Eng |
| Classification | 658.3124 Oc5s 1996 |
| Publisher | South-Western Educational Publishing, Cincinnati, Ohio, 1996 |
| Subject | Employees -- Training of. |
| Series | Office Systems Research Assoc. model curriculum series |
| Description | x, 358 p. : ill. (some col.) ; 24 cm |
| ISBN | 9780538711227 |