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Keeping customers for life
/ Joan Koob Cannie with Donald Caplin.
Cannie, Joan Koob
Caplin, Donald
GMD
Text
Language
Eng
Classification
658.812 C164k 1991
Publisher
Singapore Institute of Management, Singapore, c1991
Subject
Customer services.
Consumer satisfaction.
Description
vi, 259 p. ; 23 cm.
ISBN
9810032528
Notes
At head of title: SIM membership publication.
Includes index
No.
Barcode
Branch
Location
Call No.
Status
Due Date
1
058600
LIBRARY
LIBRARY
658.812 C164k 1991
Available
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Total 1 Records , Current 1 / 1 Pageļ¼
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