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Managing in the service econom...
Heskett, James L
Managing in the service economy / / James L. Heskett.
Heskett, James L
GMDText
LanguageEng
Classification658 H461
PublisherHarvard Business School, Boston, c1986
SubjectService industries -- Management.
Descriptionviii, 211 p. : ill. ; 25 cm.
ISBN9780875841304

Notes

Includes index.
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