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Good service is good business : 7 simple strategies for success / by Catherine DeVrye, Australian Institute of Management. NSW Division. Training Centre.
GMDText
LanguageEng
Classification658.812 D499
PublisherPrentice Hall, New York, c1994
Descriptionxiv, 166 p. ; 23 cm.
ISBN9780724810956

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Includes bibliographical referenes.
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