| GMD | Text |
| Classification | 362.1 C814 |
| Publisher | McGraw-Hill, New York, c2013 |
| Edition | 9th ed. |
| Subject | Consumer education.Consumer Satisfaction -- United States.Consumer Participation -- United States.Health products.Medical care.Quacks and quackery.Quality of Health Care -- United States.Quackery -- United States. |
| Description | xii, 564 p. : ill. ; 28 cm. |
| ISBN | 9780078028489 |