註釋
DELTA BUSINESS COMMUNICATION SKILLS EMAILING is designed for students with a pre-intermediate or intermediate level of English. The content and examples are up-to-date and relevant to anyone working or planning to work internationally. The book practices language and skills in the following areas: • Getting started • Structuring your message • Being clear and concise • Choosing the right level of formality • Getting the tone right • Checking before you send *Answer key and audio CD are provided.