註釋
We all negotiate every day, yet few people ever learn how to negotiate. In today’s interdependent world of business partnerships and long-term relationships, a win-win outcome is the best result.
Special Features:
• Preparing to negotiate
• Using tactics and counter-tactics
• Identifying interests
• Creating value
• Developing you Plan B
• Maintaining your relationship
• Managing emotions
• Deciding what to do when things get ugly
