BUSINESS ENGLISH THE WRITING SKILLS YOU NEED FOR TODAY’s WORKPLACE (FIFTH EDITION) presents clear, concise instruction on every form of business writing, from traditional business letters and reports to e-mail and other electronic communications. Advice on achieving an appropriate business style that conveys your message succinctly and avoids stilted, overly formal language is provided. Examples of model business letters, resume, employment letters, interoffice memos, news releases and business reports will guide you in creating your own business documents. *Answer key is provided.