This two-level series helps equip working members of the tourism and hospitality industry, or learners preparing to enter this field, with both the general and specific language skills they need to use English successfully in the workplace. The material uses a task-based approach, and focus on the development of communication skills through a broad range of listening and speaking activities, along with regalia-based reading and writing tasks where appropriate. Key features: • Full-color visual glossary for further reinforcement of vocabulary • Personalization activities for greater fluency • Special focus on pronunciation and intonation, as well as language register • When cultures meet section introduces cultural similarities and differences in relation to unit topics *Teacher Guide (Answer key) is provided.(EBE00146)