Do you panic when you hear the words “business writing”? If so, this book will be helpful for you. Simple ten-step system emphasizes structure over style and offers step-by-step explanations and numerous samples of effective business writing.

Special Features:
• Identify problems and resolutions
• Determine your audience
• Know which words and phrase to use—and which to avoid
• Craft polished, persuasive business prose
• Apply your knowledge to everything from memos and email to the most complicated reports and proposals