註釋
DELTS Business Communication Skills Telephoning provides students with skills they need to communicate effectively and confidently in English, in a variety of business contexts.
Special Features:
• Individual needs analysis and learning journal
• Awareness-raising activities
• Extensive personalized exercises
• Tips for effective performance in business
• Helpful suggestions for language study
• Regular language reference and review sections
• Photocopiable resources for further practice
• An integrated audio CD
• Full audio script and answer key
*CD-ROM and Answer are provided
