註釋
HOW TO SAY IT: NEGOTIATING TO WIN offers real-world strategies that take the pain put of any negotiation. With negotiation expert, you will learn how to seamlessly close deals using questions, effective listening, honesty, integrity, and partnership building. Special features: • Get and give concessions effectively • Handle difficult or impossible negotiators • Negotiate from a weak position • Resolve differences before they get in the way • Avoid common negotiating errors