PREFECT PHRASES FOR BUSINESS LETTERS is an essential resource for everyone who writes letters, memos, e-mails, reports and other forms of business communications. With hundreds of proven phrases, tailored to the kind of message you want to convey, this book will help you quickly put together winning business correspondence. Learn how to write: • Customer service letters • Efficient e-mail • General business letters • Memos • News releases • Product announcements • Recommendations • Sales letters