THE WORKING WEEK is an intermediate business English course based on situations which arise daily in ordinary business from Monday to Friday. Students using THE WORKING WEEK will learn how to deal with a wide range of everyday situations at work: ●arranging a meeting ●getting people to pay ●coping when things go wrong ●chasing up sales figures ●checking details ●getting things done ●handling complaints ●tracing missing orders ●solving supply problems ●taking credit card details ●being diplomatic ●organizing a staff party The texts are all in dialogue form to present spoken business English naturally. The situations all regularly occur in real businesses. The functions are bases on what people have to do in their jobs every day. The skills emphasise listening and speaking, listening then writing, reading while listening. The grammar grows out of the dialogues, but each unit also includes a grammar review. The lexis includes vocabulary, collections, and many common expressions. *This volume of Teachers’ Notes contains the answer key and unit by unit practical classroom ideas. *Students can refer to THE WORKING WEEK (EBE00103).